Zvazvakanakira:
Self-service kiosks inokwanisa kuvandudza sevhisi yehotera munzira dzinoverengeka mushure mekuvandudzwa kukuru kwehardware uye software, asi.
kushanda kwekuita kwavo kuchaenderana nezvinhu zvakasiyana-siyana, zvakadai se
kudiwa chaiko kwehotera, muenzi-chikumbiro uye zvaunofarira., uye dhizaini yekiosk.
Heano mamwe mabhenefiti ekushandisa ega-sevhisi kiosks mumahotera:
1. Kukurumidza kupinda uye kubuda-kunze: Kuzviitira sevhisi kiosks kunogona kugadzirisa cheki-mukati uye
tarisa-kunze maitiro nekubvumira vashanyi kuti vapedze nekukurumidza uye
zvinobudirira, pasina kumirira mumutsara kune anotambira receptionist.Izvi zvinogona kuderedza kumirira kunofinha
nguva uye kuvandudza muenzi kugutsikana.
2. Kuwedzera kushanda zvakanaka: Kiosks inogona kubata mabasa akawanda panguva imwe chete, iyo inogona kubatsira
kuderedza basa revashandi vepahotera uye vasunungure kuti vatarise mamwe mabasa ayo
zvinoda kudyidzana kwakawanda kwevanhu.
3. Kuvandudzwa kwechokwadi: Sezvo makiosks ekuzvibatsira ari otomatiki, anogona kubatsira kuderedza.
kukanganisa uye kuwedzera kurongeka mumabasa senge kugoverwa kwekamuri uye kubhadhara
processing.
4. 24/7 kuwanikwa: Kuzviitira sevhisi kiosks inogona kushanda 24/7, izvo zvinogona kunyanya
inobatsira kune vashanyi vanosvika kunze kwemaawa ebhizinesi akajairwa uye vanoda kutarisa
in, zvinonyanya kukosha kumahotera epasi rese ane maziso matsvuku vafambi pasi rese.
5. Kuderedzwa kwemitengo yevashandi: Kuita zvekuzviitira-sevhisi kiosks kunogona kuderedza kudiwa kwe
vamwe vashandi vepamberi, izvo zvinogona kubatsira kuderedza mari yevashandi vehotera.
6. Zviitiko zvakagadzirirwa: Makiosks ekuzvishandira anogona kugadzirwa kuti ape vaenzi
nezviitiko zvemunhu, sekupa kurudziro zvichibva pane zvavo
kugara kwekare kana kuvabvumira kusarudza maficha emukamuri uye zvinowanika.
7. Kuwedzera kuunganidzwa kwedata: Makiosks ekuzvishandira anogona kuunganidza data pane zvinodiwa nevaenzi
uye maitiro anoenderana nenhoroondo data, iyo inogona kushandiswa kuvandudza yakazara sevhisi inopa uye kupa
zvimwe zviitiko zvemunhu.
8. Rutsigiro rwemitauro yakawanda: Makiosks ekuzvibatsira anogona kupa rutsigiro mumitauro yakawanda,
iyo inogona kunyanya kubatsira kumahotera anobatsira vashanyi vekunze.
9. Kugadzirisa nyaya dzekukurumidza: Makiosks ekuzvibatsira anogona kurongwa kuti abate
zvakajairika zvikumbiro zvevaenzi uye nyaya, senge shanduko yekamuri kana kuwedzera
zvinobatsira, izvo zvinogona kubatsira kugadzirisa nyaya idzi nekukurumidza uye nemazvo.
10. Mikana inokwirisa: Makiosks ekuzviitira anogona kushandiswa kusimudzira mamwe
masevhisi uye kukwidziridzwa, sekukwidziridzwa kwekamuri kana kubhuka kweresitorendi, izvo
inogona kubatsira kuwedzera mari yehotera.
Pakazere, makiosks ekuzvishandira anogona kupa huwandu hwemabhenefiti kumahotera nevaenzi vavo vanodiwa,
kubva pakuwedzera kushanda nesimba uye mari dzekuchengetedza kusvika pakuvandudzwa kwekugara kwevaenzi uye
personalized services
Cons
Nekudaro, Kunyemwerera kunodziya uye mazwi akanaka uye sevhisi kubva kumberi kwedhesiki remunhu chimwe chinhu kiosk
zvaisakwanisa kupa.Nepo makiosks ekuzviitira-sevhisi achigona kupa akati wandei mabhenefiti ayo isu tese tisina kufunga nezvawo,
pane zvimwe zvebasa revatengi zvavasingakwanisi kutevedzera.Munhu
kudyidzana uye kutarisisa kwemunhu zvinhu zvakakosha zvemuenzi
ruzivo, uye haigone kutsiviwa zvizere nekiosk.
Somuenzaniso, kukwazisa noushamwari, kunyemwerera kwoushamwari, uye kukwanisa kuita zvinhu chaizvoizvo
nhaurirano zvinhu zvese zvakakosha zvekupa yakanakisa basa revatengi mukati
indasitiri yevaenzi.Weta wevanhu kana mumiriri wepamberi anogona kuverenga mutumbi wemuenzi
mutauro uye kupindura zvakakodzera, uye anogona kupa tsitsi uye nzeve inoteerera mu
nzira iyo kiosk haigone.
Uyezve, kune mamwe mamiriro ezvinhu apo kubata kwevanhu kwakanyanya
zvakakosha, sezviri muchiitiko chemuenzi ane zvinodiwa zvakakosha kana pane chiitiko che
emergency.Mumamiriro ezvinhu aya, mushandi wevanhu anogona kunge achinyanya kushanda uye
inopindura kupfuura kiosk.
Kupedzisa,iyo kiosk iri kuverengera mahotera uye kuvandudza mabhenefiti ekumhanya kwebhizinesi uye sevhisi sevhisi,
asi kiosk haikwanise kutsiva 100% yevashandi vepahotera kana basa ravo asi ruoko rwekubatsira hotera
kuita zvirinani pabasa ravo kuti vawane ruzivo rwekufamba.
Nguva yekutumira: Feb-20-2023
